Frequently Asked Questions

How can I see my actual profit, not just sales and payouts?
Amazon Seller Central shows sales and payouts, but it doesn’t consolidate all costs. sellerboard’s Profit Dashboard combines fees, ads, refunds, VAT/GST, shipping costs, and COGS into one view so you always know your exact net profit. You can drill down from account-level profit to product or even order-level details, so nothing slips through the cracks.

How do I know if my ads are profitable, not just generating clicks?
Seller Central shows clicks and spend, but not margin. sellerboard’s PPC Dashboard links ACOS, margin, and net profit to each campaign, ad group, and keyword—so you can tell exactly which keywords drive profit. This way you can stop wasting budget on unprofitable terms and scale the ones that work.

How can I understand the true impact of refunds on my bottom line?
Refunds are shown in Seller Central but not with full cost breakdowns. sellerboard matches refunds to their orders, deducts all related costs, and even shows refund reasons, giving you a clear picture of how returns affect profit. You can quickly see whether returns are eating into your margins and adjust pricing or quality controls accordingly.

What’s the best way to handle changing product costs (COGS)?
Costs often change over time, but Seller Central doesn’t track them. sellerboard lets you set COGS by period, batch, or FIFO so profitability always reflects your real purchase prices. This ensures your profit reports remain accurate even if your suppliers raise prices or you switch to a new batch.

How do I handle VAT and sales tax in my profit calculations?
Seller Central reports gross sales, but doesn’t adjust for VAT or GST in margins. sellerboard applies Gross vs Net margin logic per marketplace, so your reports match your accounting needs. EU and UK sellers can clearly separate taxes from earnings, making compliance and reporting much easier.

Why do my FBM profits look off when I calculate manually?
FBM orders often miss true shipping costs. sellerboard’s FBM Shipping Profiles let you set rules by weight, units, or order price, so profit per order is always accurate. Seasonal changes or courier price hikes can be reflected instantly with date-based profiles.

How can I tell which search terms actually drive sales?
Seller Central shows search term reports, but not profitability. sellerboard’s Search Terms Performance adds metrics like impressions, clicks, adds to cart, purchases, and profit impact, helping you cut wasted spend. You can group by product, brand, or search term to uncover exactly where to invest.

How do I avoid running out of stock or over-ordering?
Seller Central provides stock levels but not forecasting. sellerboard’s Inventory Planner uses sales velocity (adjusted for out-of-stock days) to recommend when and how much to reorder. You can also factor in lead times, buffers, and seasonality to keep stock flowing smoothly.

How do I keep track of purchase orders and shipments?
Managing suppliers through spreadsheets is messy. sellerboard lets you create Purchase Orders, monitor shipment progress, and link them to FBA stock, so you always know what’s in production, transit, or at Amazon. This gives you full visibility from supplier order to FBA warehouse.

How can I get more reviews without manual effort?
Amazon allows review requests, but it’s manual. sellerboard’s Autoresponder automates this process with compliant, customizable review requests, helping you boost reviews consistently. You can also target requests by product or order type, making your outreach more effective.

Am I losing money on unclaimed reimbursements?
Sometimes Amazon doesn’t automatically reimburse for damaged or lost stock. sellerboard’s Money Back tool identifies all eligible cases (lost inventory, incorrect fees, unreturned refunds) and helps you recover the funds. Many sellers discover thousands in unclaimed reimbursements they would otherwise miss.

How can I quickly detect problems with my listings or fees?
Sudden Buy Box losses, listing issues, or fee changes can cost sales. sellerboard’s Alerts notify you instantly about critical changes so you can react before profit slips away. Alerts also cover low stock, suspended listings, and PPC anomalies, so you’re always in control.

Can I track profitability across Walmart and eBay too?
Seller Central is only for Amazon. sellerboard lets you see true profit for Walmart and eBay sales in the same dashboard, with the same detail level as your Amazon business. This allows you to manage multi-channel operations without juggling different tools.

How do I connect profit data to my accounting system?
Manually reconciling costs with your accountant is time-consuming. sellerboard integrates directly with QuickBooks, syncing profit, fees, and expenses into your books. This reduces manual errors and keeps your financials always aligned with your actual marketplace performance.

How do I keep FBM shipping costs synced with my logistics provider?
If you use a shipping tool like ShipStation, manual updates are a pain. sellerboard integrates with ShipStation so your actual shipping costs flow into your profit reports automatically. This ensures that every order reflects the real cost of delivery without extra work.

How can sellerboard help Amazon sellers in the USA understand their profitability?
sellerboard provides U.S.-based Amazon sellers with a clear and accurate view of their profitability by consolidating all key financial data into one dashboard. It automatically tracks sales, refunds, FBA fees, PPC advertising costs, and shipping expenses, ensuring that every dollar is accounted for. Sellers can also add custom expenses, manage inventory costs, and monitor advertising performance in real time. This gives U.S. sellers full visibility into which products drive profit, where costs are increasing, and how to make data-driven decisions to grow their business.